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Choose the right path for rollout, support, or trust questions.

The fastest response comes from starting with the right context. Use the tracked form on this page whenever possible, and use the category-specific email fallback only when the form is not available.

Sales and rollout planning

Use this when you are evaluating Anydefect or planning a first rollout.

  • Best for pricing, protected-surface sizing, rollout sequencing, and enterprise requirements.
  • Include your environment count, repository count, external targets, and timeline.
Email fallback

Use the tracked form on this page whenever possible. Email is the fallback path.

Support and troubleshooting

Use this when a workspace, connector, scan, export, or billing flow is not behaving as expected.

  • Best for onboarding blockers, connector issues, failed scans, export clarity, and billing questions.
  • Include the workspace slug, connector/provider, scan ID, timestamps, and screenshots if available.
Email fallback

Use the tracked form on this page whenever possible. Email is the fallback path.

Security, trust, and procurement

Use this when you need security review support, trust answers, or procurement coordination.

  • Best for security questionnaires, rollout controls, retention questions, and commercial review support.
  • Start with the trust and status pages if you need the high-level platform overview before a deeper review.
Email fallback

Use the tracked form on this page whenever possible. Email is the fallback path.

Submit a sales or rollout request

This creates a tracked request for pricing, rollout planning, or enterprise evaluation.

Submit a trust or procurement question

Use this for security review support, procurement coordination, and trust questions.

After you submit

You will get a visible request reference after submission.

Use that same reference in follow-up replies so commercial, support, or trust conversations stay on one thread.

What to include

For support requests

  • Workspace slug
  • Connector or provider name
  • Scan ID or export scope if relevant
  • Approximate time window and screenshot

For commercial requests

  • Environment, repo, and target counts
  • Required retention expectations
  • SSO, networking, or rollout constraints
  • Target rollout timeline

Before you contact us

The fastest path is usually: check docs, check status, then contact support with workspace and scan context.

DocumentationStatusTrustPricing

For security review or procurement, trust gives the high-level operating model and contact gives you a tracked follow-up path.