Public incident communication for Anydefect customers.
Use this page as a public communication summary when Anydefect needs to post a platform-wide customer bulletin.
This page is not a live telemetry feed. If no public bulletin is posted here and your workspace still looks wrong, contact support with the relevant workflow, workspace, and scan context.
Workspace access
If sign-in or workspace switching still looks wrong, include workspace and account context when contacting support.
Source setup and scans
A connector- or scan-specific failure can still happen without a platform-wide incident.
Findings and reporting
If report output or finding visibility looks wrong, include the exact workflow and scope in your request.
Billing and workspace administration
For billing or access-control issues, include the workspace slug and whether the user is an admin, editor, or viewer.
If your workspace still looks wrong
1. Check this page first to rule out a platform-wide incident.
2. If status is clear, inspect the relevant connector, scan, finding, or report workflow inside the product.
3. Contact support with the workspace slug, scan ID, connector/provider, the time the issue occurred, and your case reference if you already have one.
Related customer-safe pages
Use trust for the platform overview and support for workspace-specific help.