Security and operations overview for customers and reviewers.
This page explains how Anydefect approaches customer data handling, access control, and service operations at a high level. It is written for customers, security reviewers, and procurement teams who need a clear operating summary.
Data and access boundary
Workspace isolation and role-based access are part of the customer operating model.
Secrets and sensitive connection material are handled outside the customer UI surface.
Exports, findings context, and audit history are treated as sensitive workflow data.
Operational control
Customer workflows stay focused on findings, scans, reports, and auditability.
Cloud posture and Microsoft 365 include structured reporting paths, while other modules stay anchored in technical findings and evidence workflows.
Trust, status, and support provide the public operating view customers need for review and escalation.
Operational troubleshooting follows controlled support and admin workflows.
Reliability and response
Service health, readiness, and export behavior are monitored so customer workflows stay observable.
Incident communication belongs on the public status page, while workspace-specific issues still need support context and a case reference.
Customers should be able to move from connector setup to findings, reporting, and audit trail without exposing internal runtime systems.
Customer review path
1. Connect safely
Start with least-privilege, read-only access where possible and validate the source before scheduled scans.
2. Review output
Use findings and scans for technical workflows, and use reports and compliance only when reviewing cloud or Microsoft 365 framework posture.
3. Escalate clearly
Use status for platform incidents and support for workspace-specific issues, with the right operational context.
Useful public references
Public docs explain how to evaluate and operate Anydefect from the customer side.
For trust or procurement review, start here, then use support or contact when you need a tracked follow-up with workspace or commercial context.